v4.13
Run a front desk with several lines — move guests, book ahead, and see everyone at a glance
- A board view for Reception — see all your lines side by side, each as its own column, and drag a guest from one line to another. Every move asks you to confirm and can be undone with one tap. Switch between the board and the classic list whenever you like.
- Move a guest to another line — send someone from one line to another without removing and re-adding them — they keep their place, their history and their live tracking link.
- Book an appointment from the front desk — Reception check-in now offers “First available” or a specific date and time, so the same screen handles a walk-in and a booking. Choose which line it goes on.
- The whole guest, in one view — the Manage view now shows whether someone is a new or returning customer, when they checked in, a tap-to-call number and tap-to-email address, and a link to their full customer profile.
- Pick the line when you add someone — if you run more than one line, the Add (+) button now lets you choose which line a walk-in or a booking joins.
- Color-code your lines — each line on the board carries its own color. Lines named for urgency start color-matched — walk-in blue, and red, amber or green by severity — and you can repaint any line yourself.
- Notes and answers ride along on the board — a guest's note and their custom-field answers show right on the card and the row, so the front desk sees what matters without opening anyone.
- Your custom questions at the front desk too — the intake fields you set for each line (a pet's name, a plate number, a company) are now asked at Reception check-in, not only at self check-in.
- A heads-up before you run low — on Pro, a bar appears once you pass 70% of your monthly customer allowance, with the option to add a customer pack before you reach it.
- A cleaner, steadier console — the kiosk card is split into clear share and settings sections, section headers match throughout, and the mode you're in is named right in the header.