An AI agent that answers your business phone
Every missed call is a customer who may book somewhere else. With an AI agent from Waitlist App, your business gets its own phone number, answered every time by an assistant our team sets up with your services, hours and policies. It talks with callers in natural speech, helps them book, takes messages, and puts urgent calls through to your staff. After each call you get a short summary of who called and what they needed.
What it does
- Answers every call. Day or night, busy or closed, every caller reaches someone who knows your business instead of a voicemail box.
- Knows your business. We set it up with your services, hours, location, policies and the answers to the questions you get every day, in the tone you want.
- Helps callers book. With the caller's OK it texts them your booking link so they pick an open time themselves, or it takes their booking request with their name and number for your team.
- Takes messages. Anything it can't settle on the call becomes a clear message: who called, the best number to reach them, and what they need. Urgent ones are flagged.
- Puts calls through to you. When a caller needs a person, it connects them to your staff by the rules you set.
- A summary after every call. You get who called, what they wanted and how the call ended, so nothing slips through.
How it works
1. We set it up with you
Our team walks through your business with you: what you offer, your hours, what callers usually ask, what it should never promise, and when a call should come to a person.
2. Your number
Your agent gets its own phone number. Put it on your website, Google listing and signs, or forward your existing business line to it so callers dial the number they already know.
3. Callers are answered
The agent answers, tells callers up front that it is an AI assistant, helps them book or leaves you a message, and you get the summary.
Who uses it
Salons, barbers and spas
Stop losing bookings while your hands are busy with a client. Callers get the link to book their own time, or you get a message to call them back.
Clinics and practices
Answer routine questions about hours, location and what to bring, and take appointment requests so the front desk can focus on the people in the room.
Restaurants
Handle the reservation and "how long is the wait?" calls during the rush, and text callers the link to join your line or book a table.
Service businesses
Capture every new inquiry with what the caller needs and how to reach them, even when you're out on a job.
Privacy
Every call opens with a short notice that the caller is speaking with an AI assistant. Calls are transcribed for your summary, not recorded. The agent only texts the number that is on the call, and only after the caller says yes.
Plans
The AI phone agent is included with Enterprise, and our team sets it up for you. Usage is measured in call minutes. Current plans are on the pricing page, and you can start with a free account for your waitlist, bookings and storefront at any time.
AI phone agent FAQ
Does it sound like a robot?
No. It speaks in a natural voice and responds as the caller talks. Book a demo and you can call it yourself.
Can I keep my existing phone number?
Yes. Forward your current line to your agent's number, so callers keep dialing the number they know.
What happens if it can't answer a question?
It says so rather than guessing, takes a message with the caller's details, or puts the call through to your staff if your rules allow.
Can it put a caller through to a person?
Yes. You decide who it connects callers to and when.
Does it speak other languages?
It answers in English and can speak with callers in Spanish. Ask us about other languages when we set it up.
How do I get one?
Book a demo. We'll set up an agent for your business and you can call it yourself before your customers do.
