Product tour

Customers always know where they stand.

Every customer gets a private link to a live page — their exact place in line, live wait, and one-tap controls to update their party size or cancel if plans change.

You choose what they see. Position, people ahead, and estimated wait — surface as much or as little as fits your line.

They manage their own spot. Change party size or cancel right from the link — the update lands on your board automatically.

Bella Vista Trattoria

Italian · Downtown

Your place in line

You're next!

people in groups ahead

Est. wait ~ min

Your party size

Updates automatically

Cancel your spot?

You'll lose your place in line.

You've cancelled your spot

You're no longer in line.

Update party size

How many in your party?

Max — bigger group? See the host.

Bella Vista Trattoria

Menu

Bruschetta $9
Margherita $16
Cacio e Pepe $18
Tiramisù $8

Live demo — watch it climb, tap Menu, edit party, or Cancel

The basics

Run your line from any device.

Add walk-ins in seconds, track party sizes, and watch wait times live. One tap to notify, seat, or reorder. Works offline on any phone or tablet.

Tap to manage. Notify, seat, or send to the back — no menus to dig through.

Live wait badges. Green, amber, red — read the whole line at a glance.

A host running their waitlist on both a laptop and a phone, kept in sync

Tonight's line

Live
1

Sofia M.

Party of 2 · waiting

~10 min
2

The Patels

Party of 2Party of 4

Updated

Liam R.

Cancelled — freed the spot

Cancelled

The Patels updated their party size — no call to your desk.

Pro

Plans change. Let customers handle it themselves.

Party grew? Running late? Customers update their party size or cancel their spot right from their tracking link — and the change lands on your live board automatically. No phone tag, no crossed-out names.

Edit or cancel in one tap. From the same link they use to watch the line — no app, no login.

Your board stays in sync. Changes flow straight to your queue — cancellations free the spot automatically.

Pro+

Put your menu one tap away.

While customers watch their place in line, give them a tap straight to your food or services menu. Upload a PDF or link your own page — and print the QR for your counter, tables, or door.

PDF or link. Your menu, your way — swap it anytime and the printed QR keeps working.

Printable QR included. Put it on tables, the door, or the counter — scanning opens the same menu.

Bella Vista Trattoria

Menu

Bruschetta $9

Tomato, basil, garlic

Margherita $16

San Marzano, mozzarella

Cacio e Pepe $18

Pecorino, cracked pepper

Tiramisù $8

Espresso, mascarpone

Pro

Let customers add themselves.

Print a scan-to-join QR code for your door or counter, and customers join the line from their own phone — no typing for your staff, no app to download.

Scan to join. A custom join form captures exactly the fields you need.

Embed it on your site. Drop the waitlist widget on your own website (Developer plan).

Scan to join the line

bella-vista.waitlistapp.org

Bella Vista

Live

Now seating

A 12

Up next

A 13 · Sofia

A 14 · Patel

A 15 · Liam

Pro

Put the whole queue on a screen.

Share a view-only link and show the live line on any TV, monitor, or kiosk. Anyone can watch it update — no one can touch your queue.

Any screen, read-only. Open the link on a display — it just shows the line.

Privacy modes + themes. Show names or just numbers, in five color themes.

Pro

Bring your whole team in.

Share private editor links so your staff can run the line and take reservations from their own phones — no password sharing, no extra accounts.

Up to 5 links. Add more with packs as your team grows.

Revoke in one tap. They manage the line and bookings — nothing else.

Team access

3 of 5 links
M

Maria

/edit/•••• · Front desk

Active
D

Dev

/edit/•••• · Host

Active
S

Sam

/edit/•••• · Floor

Active

Create editor link

Added Notified Seated
SMS · sent automatically
Hi Sofia! Your table at Bella Vista is ready. Track your spot: bella-vista.waitlistapp.org/q/4f9
Email · sent from our servers

You're on the list at Bella Vista

We'll let you know the moment your table is ready. Tap to watch your place in line.

Pro+ · Premium

We send the messages for you.

Move past phone hand-offs. Managed email and SMS go out from our servers automatically the moment a customer is added, notified, or seated.

Managed email + SMS. No account of your own to wire up (Pro+).

Auto-triggers & your own Twilio. Fire on queue events; bring your own carrier on Premium.

Ready to run a better line?

Start free, no signup. Upgrade to Pro whenever you want the customer links, display board, and team access.

QT

Waitlist App assistant