Chit Printing Setup

Chit Printing Setup

Chit printing is a Pro feature. Choose the path below that matches the device and printer you want to use.

Which printer should I use?

  • Bluetooth thermal receipt printer (58mm or 80mm) — fastest; one-tap silent printing. Android Chrome only. Recommended for counter use.
  • Any AirPrint or Mopria printer on your Wi-Fi — works from any phone, tablet, or desktop. Standard system print dialog.
  • USB printer connected to a laptop or desktop — works via the browser print dialog.

Not yet supported: Zebra ZPL label printers, dedicated print servers, and direct network printing. If you need these, contact support so we can prioritize them.

AirPrint (iPhone, iPad, Mac)

  1. Make sure your printer supports AirPrint and is on the same Wi-Fi as your device.
  2. In the waitlist, tap the print icon next to a party — the chit preview opens.
  3. Tap Print. The AirPrint sheet appears.
  4. Select your printer, choose paper size (80mm roll or 4x6 label if supported), then Print.

Tip: iOS remembers your last-used printer, so this becomes one tap after the first use.

Mopria (Android phones and tablets)

  1. Mopria is built into Android 8+. No app install needed for most printers.
  2. If your printer is new, power it on, connect it to the same Wi-Fi.
  3. Open a chit preview and tap Print.
  4. Pick your printer from the Mopria sheet.

Some older Android devices or printer brands ship a helper app (HP Print Service, Brother Print Service). Install it from Google Play if Mopria doesn’t see your printer.

Bluetooth thermal printer (Android Chrome only)

This path prints directly to the printer — no print dialog, no Wi-Fi needed. Best for fast counter printing.

What you need

  • An Android phone or tablet running Chrome.
  • A Bluetooth 58mm or 80mm thermal receipt printer (Munbyn, Goojprt, Rongta, generic ESC/POS).
  • The printer powered on and in pairing mode.

Pair the printer

  1. Open queue settings → Printer → set Default driver to Bluetooth.
  2. Open a chit preview and tap Tap to pair printer under the Bluetooth chip.
  3. Chrome shows the system device picker. Tap your printer and confirm.
  4. You’ll see Paired: {name}. Tap Print — the chit comes out instantly.

Known-working brands & service UUIDs

  • Munbyn ITPP047, ITPP058 — service 0x18F0
  • Goojprt PT-210, PT-280 — service 0xFF00 (sometimes 0x18F0)
  • Rongta RPP02N, RPP200 — service 0x18F0
  • Generic ESC/POS 58/80mm — try 0x18F0 first

If your printer isn’t in the list, try the Custom UUID field in advanced settings. The brand’s datasheet or a quick Google search for “{your model} GATT service UUID” usually turns it up.

Troubleshooting

“Can’t reach the printer”

The printer is off, out of range, or the Bluetooth connection dropped. Power-cycle the printer, stay within ~10 m, then tap Retry. Web Bluetooth disconnects on page reload — the first print after a refresh always reconnects automatically.

Nothing printed, no error

Usually paper out or paper roll loaded backwards (thermal rolls only print on one side). Open the printer, check the roll, and retry.

Bluetooth chip is grayed out

You’re on iOS or a browser without Web Bluetooth. Use AirPrint or switch to Chrome on Android.

Chit is cut off or too narrow

Check queue settings → Printer → Paper width matches your roll (58mm or 80mm). After changing, the preview reflows immediately.

QR code doesn’t scan

Thin thermal paper sometimes needs high contrast. Replace with fresh paper or increase printer density in its system settings.

AirPrint doesn’t see my printer

Both devices must be on the same Wi-Fi network. Some business networks isolate clients — ask IT to allow Bonjour/mDNS between your device and the printer.

Auto-print on add

In queue settings, enable Auto-print on add. Every new party added to the queue fires the default driver immediately — ideal for counter operations where every party needs a ticket.

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