Booking Systems Guide

Booking & Reservation Guide

Types of Bookings

  • Time-slot bookings — Fixed time windows (e.g., 6:00 PM dinner reservation)
  • Appointment bookings — Duration-based slots (e.g., 45-min haircut)
  • Open bookings — Date-only reservations with flexible timing

Managing Reservations

Use the Reservations view to see today's bookings, upcoming reservations, or review past entries. Filter by date range to plan ahead. Each booking shows customer name, party size, contact info, and any notes.

Reducing No-Shows

Send confirmation notifications when bookings are made. Follow up with reminder notifications closer to the appointment time. Track no-show patterns to adjust your overbooking strategy.