Your queue, simplified.
Add customers to a line, notify them by text, WhatsApp or email, and let them watch their spot from any phone — online or offline, no signup.
No signup required
Features
Everything you need. Nothing you don't.
Real-Time Waitlist
Add customers, track party sizes, see average wait times — all in a simple tap-to-manage interface.
SMS, WhatsApp & Email
Notify customers when their turn arrives. Customizable templates for every business type and channel.
Reservations
Manage bookings alongside walk-ins. Filter by today, upcoming, or past.
Tally Counter
Built-in counter for foot traffic, headcounts, or any running total.
Offline-First
Install as a PWA. Works without internet. Data stays on your device.
Data Export
Export your waitlist and reservation data anytime for backup or analysis.
Industries
Built for how you work.
Industry presets with tailored terminology, icons, and notification templates — plus a dedicated mode for creators taking paid bookings.
What's new in Pro+
Turn your waitlist into booked, paid appointments
Two new Pro+ features let you schedule customers and get paid — without leaving Waitlist App.
Google Calendar integration Coming soon
Coming soon: connect your Google Calendar and Waitlist App will read your busy times so customers can only book when you're free, then add each confirmed booking to your calendar as an event. We'll use this access only to manage your bookings, and you'll be able to disconnect anytime.
Pay to book, with Stripe
Take paid bookings and appointments. Customers pick an open time slot and pay to lock it in — powered by Stripe Connect, with the money paid out straight to your own account.
Pricing
Start free. Upgrade when you're ready.
The free plan is ad-supported — customers see their place in line with a small ad. Go Pro to remove the ads and pay only for the notifications you send.
Offline — free app
Free · no account · works with no internet
Runs entirely on your device — your data never leaves it
Open appRun one line, unlimited entries
Full waitlist on this device with as many guests as you like — no account needed.
Book appointments on this device
A simple on-device appointment book runs alongside your line — no account needed.
Text guests from your phone
Tap a guest to send your ready-message from your own phone — you stay in control.
Count walk-ins with tally mode
One-tap counter for capacity and headcounts — zero setup.
Ask QT anything, anytime
Our built-in AI assistant answers setup and product questions around the clock.
Start from 5 business presets
Restaurant, salon, clinic, and more — preset fields and statuses fit your business on day one.
Work offline, export your data
Installable PWA keeps running without signal — export your data anytime.
Starter
Free online — ad-supported
Customers see their place in line · up to 50 guests a week
Register for freeSend guests a live track-your-spot link
Send each guest a private link to watch their place in line, live.
See every customer in one place
One book of every guest across all lines — visit counts, last seen, searchable by name, phone, or email.
See today at a glance
Mode-aware dashboards — waiting now, seated today, sales, order funnel, and abandoned checkouts.
Create a free online account
Sync your line to the cloud and unlock guest-facing links — free, ad-supported.
Notify guests from your device
Manual texts from your own number with each guest's live tracking link dropped in.
Open any customer's full history
Per-guest timeline of line visits, tickets, orders, signed documents, and lifetime spend.
Track every sale in one ledger
Orders, tickets, and paid joins in one revenue view — gross, fees, net, and sales by provider.
Run one line online
Your synced line lives at a shareable link — backed up and available on any device.
See who's checking their spot
Live counts of guests refreshing their tracking page — per guest and room-wide.
Organize work by location
Save venues with address, type, and manager — events and team members attach to a location.
Let guests scan to join
Print the QR poster — guests join from their own phone and get a live tracking link.
Run a walk-up kiosk
Shared-tablet intake across your lines — duplicate joins caught by phone and name.
Serve up to 50 guests weekly
Weekly add meter across every mode — resets each week; Pro removes the cap.
Pre-launch waitlist for your site
Add a coming-soon signup form to your own domain — $29.99/yr per domain, on any plan.
Pro
Billed monthly · cancel anytime
per month · one-on-one support + product customization for your business
Ad-free for your customers — no ads on their place-in-line page
Send automatic text updates
Managed SMS from our number — buy credit packs as you need them, no Twilio account.
Take orders ahead
Guests order from your storefront; you work a live board with a customer pickup screen.
Sell tickets online
Assigned seats or general admission tiers — every ticket emails its own QR instantly.
Sell memberships & passes
Monthly or annual recurring plans and fixed-term passes — billing renews automatically.
or $1,490/yr (save 17%)
Modes included
Everything in Starter, plus:
Run your lines
Show live wait estimates
Auto-calculated ETA based on your actual queue speed.
Put your line on a TV
Public now-serving display board for your lobby.
Build your own join form
Custom fields + an OBS overlay for streams.
Drop the weekly guest cap
Weekly limit gone — monthly new-customer allowance included, packs never expire, returning guests never count.
Let guests update or cancel
Guests change details or cancel themselves straight from their tracking link.
Customers & CRM
Auto-save guests to your CRM
Every new guest is saved to your CRM workspace automatically, deduped by email and phone.
Manage your member roster
Add members by hand or CSV — names, groups, member numbers, validity windows, active status.
Export customers to CSV
Download your member roster or any event's attendee list as spreadsheet-ready CSV.
Notify guests
Auto-send on queue events
Added, your-turn, seated — messages fire automatically, no tapping.
Send automatic email updates
We send join, ready, and update emails for you — nothing to configure.
Verify guest emails on join
Guests confirm their email before holding a spot — cleaner lists, fewer fakes.
Everyday tools
Go ad-free with your branding
Guest tracking pages drop the ads and show your business name instead of ours.
Share access with your team
Owner, manager, front desk, provider, and viewer roles — plus revocable view-only board links.
Serve guests in 9 languages
Kiosk, display board, and storefront switch between English, Spanish, Arabic, and six more.
Analytics & insights
Chart wait times and volume
7–90 day trends — average wait, percent over target, busiest hour, and parties served.
Bookings & appointments
Sync reservations account-wide
One shared reservation book across lines and providers — push bookings in from other systems via API.
See bookings on a calendar
Today, week, and month views with provider lanes — click any empty slot to add a booking.
Set hours for each provider
Weekly hours, slot length, buffers, notice, and horizon per provider drive real availability.
Sell services clients book online
Paid vouchers redeem at your public booking page — clients pick a real open slot; double-booking is blocked.
Documents & waivers
Get waivers signed ahead of time
Set up a waiver, release, or consent form and record typed signatures before guests arrive — 3 templates included.
Send a personal signing link
Issue any waiver to a named client and share their unique link — typed e-sign, no account, valid 30 days.
Put forms on your storefront
Guests complete your forms self-serve from your storefront before they arrive — completion badges included.
Review who signed and when
Audit table per waiver — signer, timestamp, IP; every record frozen and tamper-evident.
Documents on your pre-launch form
On Pro, collect a signed document alongside your pre-launch waitlist signups.
Storefront & orders
Take orders from any table or seat
Guests scan a QR at their table, seat or station to order — no app, no flagging down a server. Orders flow straight to your team.
Run a live fulfilment board
Your team works every order New -> Preparing -> Ready -> Done, across stations and locations.
Launch your storefront
One public page for your menu, tickets, memberships, and forms — share a single link.
Route orders to pickup, delivery & kitchen stations
Give stations fulfilment roles — pickup, delivery, kitchen/expediter — and orders route to the right lane.
Show your menu
Add your food or services menu to your public storefront page.
Ticketing & events
Assign seats with a seating chart
Build assigned-seating charts; buyers pick a seat with double-booking protection; power per-seat order QRs.
Scan tickets at the door
The full-screen TIX scanner checks guests in and drops them onto your roster.
Track sales per event
Sold, checked in, remaining, and revenue for every event — sortable, filterable by location.
Turn walk-ups into ticket buyers
Box-office kiosk captures name and contact, then texts or emails a magic link to buy on their own phone.
Memberships & check-in
Scan members at the door
QR door scanner checks members in against your roster, honoring each member's validity window.
Payments
Get paid straight to your bank
Connect Stripe once — every sale settles directly to your own bank account.
Accept cards, Apple & Google Pay
Embedded Stripe checkout automatically offers card, Apple Pay, and Google Pay on every surface.
Take every payment in one place
Everything you sell — one-time or recurring — settles through a single Stripe stack and one sales ledger.
Refund orders from your dashboard
Full or partial in one click — Stripe reverses the charge and our fee; disputes show on the order.
Email receipts automatically
Every purchase emails your customer a Stripe-hosted receipt link — no setup.
Pay one flat platform fee
One disclosed 7% platform fee on orders, tickets, seats, and memberships — returned in full when you refund.
Support
Get one-on-one support
Open a ticket from any console page — a human replies and the thread stays in one place.
Get the product fit to your business
Our team customizes workflows and screens with you — included with Pro.
Enterprise
Purchased through our team
per month · dedicated white-glove support + at-scale features
Bring your own keys — full control
Manage large-event catering across restaurants
Run catering for a big, multi-restaurant event from one place — set up each restaurant and its stations, and coordinate the whole event.
Sell tours & charters
Run tour and charter departures with online ticket sales, QR boarding passes, and refunds.
Full event analytics & reporting
Per-station, per-vendor and per-day breakdowns for your whole event — meal counts, headcounts and billing rollups, all exportable.
or $7,490/yr (save 17%)
Modes included
Everything in Pro, plus:
Run your lines
Run up to 25 lines
25 lines included on Premium — cover every room, station, or event.
Customers & CRM
2,000 new customers a month included
The highest included customer allowance — every guest, ticket buyer, member and event registrant in one CRM.
Notify guests
Bring your own Twilio
International and high-volume texting on your own Twilio account.
Automate texts on your Twilio
Queue events trigger SMS from your own Twilio number and sender ID.
Everyday tools
Connect AI assistants via MCP
A built-in MCP server with ~25 tools lets Claude and other agents run your line.
Mint API tokens for integrations
Revocable bearer tokens, hashed at rest — scoped to your account or a single widget.
Memberships & check-in
A QR at every station
One scannable code per station, restaurant or counter — duplicate one per vendor. Staff scan and record each diner at the point of service.
Live meal & headcounts per station
Real-time counts across every station and vendor — know exactly how many were served, and where.
Access passes & loss prevention
Control which stations each guest may use and how many times — one entry, a set number (e.g. 2 drink tickets), or unlimited; stations block anyone without a valid pass.
Per-vendor billing report
End-of-event rollup with per-vendor totals and CSV export — reconcile exactly what each caterer or vendor served.
Registrants, QR passes & CSV import
Import your attendee list; everyone gets a typable check-in code, a personal QR, and a printable card.
Guest self-service ordering + fulfilment board
Guests order from a station menu on their phone (comped) and watch status live; your team works a New -> Preparing -> Ready -> Done board.
Support
Have QT set up your account
Ask QT to make a change and it proposes it — nothing happens until you confirm. Additive only: create events, stations, registrants and passes.
HIPAA Business Associate Agreement
For healthcare operators — sign a HIPAA BAA on Enterprise so patient waitlists, bookings and check-in are handled under a compliant agreement.
Get dedicated white-glove support
Priority handling and hands-on help from a dedicated contact.
FAQ
Common questions.
Yes — the waitlist app is free to use with no account and no time limit. Run one queue with unlimited customers, take reservations, and notify people from your phone. Paid Pro plans (from $149/mo) add customer tracking links, a public display board, scan-to-join QR codes, and shared team access.
Yes. It's an offline-first queue app (a PWA) — once it loads it keeps working with no internet, and your waitlist and reservations are saved on your device. The line keeps moving even if the Wi-Fi drops.
On the free plan the app opens your own phone's SMS, WhatsApp, or email with a pre-filled message — you just tap send. On a paid plan the waitlist app sends those texts and emails for you automatically when a customer is added, notified, or seated.
On Pro, every customer gets a private tracking link to a live page showing their exact spot in the queue and estimated wait — on your branding, with no app for them to install.
Restaurants, salons & spas, medical practices, podcasts, karaoke/bars, and a general option for any line. Each preset tailors the terminology, icons, and notification templates to how your business runs.
No app store needed. Open waitlistapp.org/free in any browser and tap "Add to Home Screen" or "Install", and the waitlist app runs full-screen like a native app — online or off.
Your waitlist data stays on your device by default and is never sent to our servers unless you turn on a Pro feature that needs it — like customer tracking links or managed notifications.