Your queue, simplified.
Add customers to a line, notify them by text, WhatsApp or email, and let them watch their spot from any phone — online or offline, no signup.
No signup required
Features
Everything you need. Nothing you don't.
Real-Time Waitlist
Add customers, track party sizes, see average wait times — all in a simple tap-to-manage interface.
SMS, WhatsApp & Email
Notify customers when their turn arrives. Customizable templates for every business type and channel.
Reservations
Manage bookings alongside walk-ins. Filter by today, upcoming, or past.
Tally Counter
Built-in counter for foot traffic, headcounts, or any running total.
Offline-First
Install as a PWA. Works without internet. Data stays on your device.
Data Export
Export your waitlist and reservation data anytime for backup or analysis.
Industries
Built for how you work.
Industry presets with tailored terminology, icons, and notification templates — plus a dedicated mode for creators taking paid bookings.
What's new in Pro+
Turn your waitlist into booked, paid appointments
Two new Pro+ features let you schedule customers and get paid — without leaving Waitlist App.
Google Calendar integration Coming soon
Coming soon: connect your Google Calendar and Waitlist App will read your busy times so customers can only book when you're free, then add each confirmed booking to your calendar as an event. We'll use this access only to manage your bookings, and you'll be able to disconnect anytime.
Pay to book, with Stripe
Take paid bookings and appointments. Customers pick an open time slot and pay to lock it in — powered by Stripe Connect, with the money paid out straight to your own account.
Pricing
Start free. Upgrade when you're ready.
No pressure, no trial gating on the free plan. Notifications always go from your phone.
1 queue, unlimited entries
One on-device waitlist. Add as many customers as you want — it all stays on this device.
Reservations
Schedule future bookings alongside walk-ins.
SMS, WhatsApp & email
Notify customers from your phone with pre-filled templates.
Tally counter
Track foot traffic or headcounts in real-time.
5 business configurations
Restaurant, salon, medical, podcast & general presets.
Offline PWA + data export
Works without internet. Export your data anytime.
Starter
Free online — register, no card
Register free · up to 150 guests a week
Register for freeFree online account
Register free (no card) — your queue lives online and syncs across devices and staff.
Customer tracking links
Send each guest a private link to watch their place in line, live.
Scan-to-join QR
Customers scan a QR to add themselves — no typing, no app to install.
SMS, WhatsApp & email from your phone
Notify guests from your own phone with the tracking link pre-filled.
Up to 150 guests per week
Free-tier limit. Upgrade to Pro for unlimited guests and no WaitlistApp badge.
1 queue
One server-synced waitlist line. Need more? Pro+ adds multi-queue.
Pro
7-day free trial
per month · one queue, with tracking links
Customers can see their place in line!
Everything in Starter, plus:
Unlimited guests every week
No weekly cap — run as busy a line as you want.
Multiple queues
Run separate lines per chair, stylist, or location — extra queues at a small monthly overage.
Ad-free, white-label tracking page
Your business name and branding on the customer page — no WaitlistApp badge or ads.
Managed email notifications
We send the customer emails for you — no Mailgun/SES account required.
Live wait time estimates
Auto-calculated ETA based on your actual queue speed.
Auto-trigger on queue events
Added / notified / seated each fire customizable templates.
Public display board
Show the live queue on any TV or monitor — privacy modes and 5 color themes.
Public-join email verification
Require customers to verify their email when they join from your public form.
Custom join form & OBS overlay
Pick the fields customers fill in, plus a streamer overlay for live broadcasts.
SMS notification packs
Add a $50 pack and we text your customers from our number — ~500 customers per pack, no Twilio setup. Credits never expire.
Shared team access & view-only links
Invite teammates to run the queue with editor links, or share a view-only link so anyone can watch who's in line. Up to 5 links, more via add-on packs.
Reservations sync
Walk-ins and future bookings stay in sync across your devices and your whole team.
Bulk add, audio chime, Discord alerts & printable QR chits
The power-tools that keep a busy line moving.
User support
Direct access to help when you need it.
Menu on the tracking page
Show your food or services menu right where customers watch their place in line.
or $199.99/yr (save 17%)
Need more?
Custom pricing — tell us what you need
Multiple locations, managed messaging at scale, your own Twilio, or API & AI access — we'll tailor a plan.
Multiple locations & queues
Managed email & SMS at scale
Bring-your-own Twilio for server-side SMS
API, webhooks & MCP / AI assistant access
FAQ
Common questions.
Yes — the waitlist app is free to use with no account and no time limit. Run one queue with unlimited customers, take reservations, and notify people from your phone. Paid Pro plans (from $19.99/mo) add customer tracking links, a public display board, scan-to-join QR codes, and shared team access.
Yes. It's an offline-first queue app (a PWA) — once it loads it keeps working with no internet, and your waitlist and reservations are saved on your device. The line keeps moving even if the Wi-Fi drops.
On the free plan the app opens your own phone's SMS, WhatsApp, or email with a pre-filled message — you just tap send. On Pro+ and Premium the waitlist app sends those texts and emails for you automatically when a customer is added, notified, or seated.
On Pro, every customer gets a private tracking link to a live page showing their exact spot in the queue and estimated wait — on your branding, with no app for them to install.
Restaurants, salons & spas, medical practices, podcasts, karaoke/bars, and a general option for any line. Each preset tailors the terminology, icons, and notification templates to how your business runs.
No app store needed. Open waitlistapp.org/free in any browser and tap "Add to Home Screen" or "Install", and the waitlist app runs full-screen like a native app — online or off.
Your waitlist data stays on your device by default and is never sent to our servers unless you turn on a Pro feature that needs it — like customer tracking links or managed notifications.