Waitlist App lets restaurants, salons, and service businesses add customers to a line, notify them by SMS, WhatsApp, or email when it's their turn, and let them track their spot from any device — online or offline, no signup.
No signup required
What's new in Pro+
Two new Pro+ features let you schedule customers and get paid — without leaving Waitlist App.
Connect your Google Calendar and Waitlist App reads your busy times so customers can only book when you're free, then adds each confirmed booking to your calendar as an event. We use this access only to manage your bookings, and you can disconnect anytime.
Take paid bookings and appointments. Customers pick an open time slot and pay to lock it in — powered by Stripe Connect, with the money paid out straight to your own account.
Features
Add customers, track party sizes, see average wait times — all in a simple tap-to-manage interface.
Notify customers when their turn arrives. Customizable templates for every business type and channel.
Manage bookings alongside walk-ins. Filter by today, upcoming, or past.
Built-in counter for foot traffic, headcounts, or any running total.
Install as a PWA. Works without internet. Data stays on your device.
Export your waitlist and reservation data anytime for backup or analysis.
Get started
Run a queue free with no account. Paid plans add tracking links, scheduling, payments and more — from $19.99/month.
Industries
Industry presets with tailored terminology, icons, and notification templates — plus a dedicated mode for creators taking paid bookings.
Table turnover, party sizes, and "your table is ready" notifications.
Appointments, stylist availability, and client notifications.
Patient flow management with privacy-first, on-device data storage.
Guest lists, recording sessions, and cross-timezone scheduling.
Government offices, tutoring, auto repair — fully customizable.
Charge fans to join your waitlist and book paid time with you. See creator mode →
Launch free in seconds.
Resources
Learn effective strategies for managing customer flow and reducing wait times.
Transform waiting from frustration into satisfaction with proven techniques.
Discover how effective queue management drives revenue and customer loyalty.
Set up and troubleshoot chit printing — AirPrint, Mopria, Bluetooth thermal, and more.
Tailored queue management approaches for restaurants, salons, healthcare, and more.
Complete guide to managing bookings and reservations effectively.
Step-by-step implementation guide for setting up Waitlist App.
Understanding how Waitlist App works offline with PWA technology.
ADA compliance and accessibility best practices for queue management.
FAQ
Yes — the waitlist app is free to use with no account and no time limit. Run one queue with unlimited customers, take reservations, and notify people from your phone. Paid Pro plans (from $19.99/mo) add customer tracking links, a public display board, scan-to-join QR codes, and shared team access.
Yes. It's an offline-first queue app (a PWA) — once it loads it keeps working with no internet, and your waitlist and reservations are saved on your device. The line keeps moving even if the Wi-Fi drops.
On the free plan the app opens your own phone's SMS, WhatsApp, or email with a pre-filled message — you just tap send. On Pro+ and Premium the waitlist app sends those texts and emails for you automatically when a customer is added, notified, or seated.
On Pro, every customer gets a private tracking link to a live page showing their exact spot in the queue and estimated wait — on your branding, with no app for them to install.
Restaurants, salons & spas, medical practices, podcasts, karaoke/bars, and a general option for any line. Each preset tailors the terminology, icons, and notification templates to how your business runs.
No app store needed. Open waitlistapp.org/free in any browser and tap "Add to Home Screen" or "Install", and the waitlist app runs full-screen like a native app — online or off.
Your waitlist data stays on your device by default and is never sent to our servers unless you turn on a Pro feature that needs it — like customer tracking links or managed notifications.