Customer operations for businesses that serve people in person.
Walk-ins, appointments, consent forms, customer history and payments — one place.
Every customer, start to finish.
From the moment they walk in to the moment they pay — and the next time they come back.
Industries
Built for how you work.
Pick your business and the app sets itself up — the right words, icons and message templates from the first tap.
When you're ready for more
Free to start. Grow into the rest.
Upgrade when you want texts sent for you, paid bookings and your own branding. Your guests and settings come with you.
See pricingPay to book, with Stripe
Take paid bookings and appointments. Customers pick an open time slot and pay to lock it in — powered by Stripe Connect, with the money paid out straight to your own account.
Google Calendar integration Coming soon
Coming soon: connect your Google Calendar and Waitlist App will read your busy times so customers can only book when you're free, then add each confirmed booking to your calendar as an event. We'll use this access only to manage your bookings, and you'll be able to disconnect anytime.
FAQ
Common questions.
Yes. The free board needs no account and has no time limit: run a line on your device, take reservations, and message guests from your phone. A free Starter account puts your line online — synced across devices, with live tracking links and scan-to-join QR codes. Paid plans add texts sent for you, your own branding, team access and more lines.
Yes. It's an offline-first queue app (a PWA) — once it loads it keeps working with no internet, and your waitlist and reservations are saved on your device. The line keeps moving even if the Wi-Fi drops.
On the free plan the app opens your own phone's SMS, WhatsApp, or email with a pre-filled message — you just tap send. On a paid plan the waitlist app sends those texts and emails for you automatically when a customer is added, notified, or seated.
Every customer gets a private tracking link — free on a Starter account — to a live page showing their exact spot in the queue, with no app for them to install. Pro adds an auto-calculated wait-time estimate and white-labels the page with your branding.
Your waitlist data stays on your device by default and is never sent to our servers unless you turn on a Pro feature that needs it — like customer tracking links or managed notifications.
Ready to simplify your queue?
Start free with just your email — or open the free board, no account needed.
QT
Waitlist App assistant