Manage waitlists, reservations, and notifications from any device. Works offline. Zero setup.
No signup required
Features
Add customers, track party sizes, see average wait times — all in a simple tap-to-manage interface.
Notify customers when their turn arrives. Customizable templates for every business type and channel.
Manage bookings alongside walk-ins. Filter by today, upcoming, or past.
Built-in counter for foot traffic, headcounts, or any running total.
Install as a PWA. Works without internet. Data stays on your device.
Export your waitlist and reservation data anytime for backup or analysis.
Curious what Pro adds? Tracking links, QR join, a display board, team access & more.
See how it worksPricing
No pressure, no trial gating on the free plan. Notifications always go from your phone.
1 queue, unlimited entries
One waitlist per device. Add as many customers as you want. Need multiple queues? See Pro.
Reservations
Schedule future bookings alongside walk-ins.
SMS, WhatsApp & email
Notify customers from your phone with pre-filled templates.
Tally counter
Track foot traffic or headcounts in real-time.
5 business configurations
Restaurant, salon, medical, podcast & general presets.
Offline PWA + data export
Works without internet. Export your data anytime.
Pro
7-day free trial
per month · one queue, with tracking links
Customers can see their place in line!
Everything in Free, plus:
Customer tracking links
Send a unique URL so customers can check their spot live.
Device-native notifications
Send via your own phone's SMS / WhatsApp / email apps with the tracking link pre-filled.
White-labeled tracking page
Your business name and branding on the customer page.
Live wait time estimates
Auto-calculated ETA based on your actual queue speed.
Public display board
Show the live queue on any TV or monitor — privacy modes and 5 color themes.
Scan-to-join QR codes
Customers scan to add themselves — no typing, no app to install.
Custom join form & OBS overlay
Pick the fields customers fill in, plus a streamer overlay for live broadcasts.
Shared team access & view-only links
Invite teammates to run the queue with editor links, or share a view-only link so anyone can watch who's in line. Up to 5 links, more via add-on packs.
Reservations sync
Walk-ins and future bookings stay in sync across your devices and your whole team.
Bulk add, audio chime, Discord alerts & printable QR chits
The power-tools that keep a busy line moving.
User support
Direct access to help when you need it.
or $199.99/yr (save 17%)
Pro+
7-day free trial
per month · multi-queue + cloud email
We send the emails — no setup needed
Everything in Pro, plus:
3 queues included
Separate lines per chair, stylist, or location. +$9.99/mo per extra queue.
Managed email notifications
We send the customer emails for you — no Mailgun/SES account required.
Auto-trigger on queue events
Added / notified / seated each fire customizable templates.
Public-join email verification
Require customers to verify their email when they join from your public form.
SMS notification packs
Add a $50 pack and we text your customers from our number — ~500 customers per pack, no Twilio setup. Credits never expire.
or $299.99/yr (save 17%)
Premium
7-day free trial
per month · BYOK + API access
Bring your own keys — full control
Everything in Pro+, plus:
10 queues included
For multi-chair shops, clinics, or multi-location ops. +$9.99/mo per extra queue.
BYO Twilio for server-side SMS
Plug in your own Twilio creds — texts go out from our servers, billed on your account. No middleware markup.
Automated SMS alerts on queue events
Per-event triggers (added, notified, seated) with customizable message templates.
MCP / API for Claude & AI assistants
Remote MCP endpoint so Claude can read your queue, add entries, and notify customers.
API tokens for external integrations
Scoped tokens for Zapier, custom scripts, and your own automations.
Priority support
Get help faster with dedicated support access.
or $999.99/yr (save 17%)
Branded waitlist widgets
Drop a <script> on your site, custom fields, honeypot anti-spam.
Domain-locked embeds
First domain included; +$9.99/mo per extra domain.
Webhooks & JS SDK
Fire on entry events; getPosition / subscribe from your frontend.
MCP query access
Read your queue from Claude or any MCP client via API token.
Bulk mailto: notifier
Reach all entries from your local mail app — no SMTP setup needed.
API tokens, per-widget metered
Each widget = one billable seat. Pay only for what you ship.
Industries
Five configurations with customized terminology, icons, and notification templates for your industry.
Table turnover, party sizes, and "your table is ready" notifications.
Appointments, stylist availability, and client notifications.
Patient flow management with privacy-first, on-device data storage.
Guest lists, recording sessions, and cross-timezone scheduling.
Government offices, tutoring, auto repair — fully customizable.
Launch free in seconds.
Resources
Learn effective strategies for managing customer flow and reducing wait times.
Transform waiting from frustration into satisfaction with proven techniques.
Discover how effective queue management drives revenue and customer loyalty.
Set up and troubleshoot chit printing — AirPrint, Mopria, Bluetooth thermal, and more.
Tailored queue management approaches for restaurants, salons, healthcare, and more.
Complete guide to managing bookings and reservations effectively.
Step-by-step implementation guide for setting up Waitlist App.
Understanding how Waitlist App works offline with PWA technology.
ADA compliance and accessibility best practices for queue management.
FAQ
Yes — the waitlist app is free to use with no account and no time limit. Run one queue with unlimited customers, take reservations, and notify people from your phone. Paid Pro plans (from $19.99/mo) add customer tracking links, a public display board, scan-to-join QR codes, and shared team access.
Yes. It's an offline-first queue app (a PWA) — once it loads it keeps working with no internet, and your waitlist and reservations are saved on your device. The line keeps moving even if the Wi-Fi drops.
On the free plan the app opens your own phone's SMS, WhatsApp, or email with a pre-filled message — you just tap send. On Pro+ and Premium the waitlist app sends those texts and emails for you automatically when a customer is added, notified, or seated.
On Pro, every customer gets a private tracking link to a live page showing their exact spot in the queue and estimated wait — on your branding, with no app for them to install.
Restaurants, salons & spas, medical practices, podcasts, karaoke/bars, and a general option for any line. Each preset tailors the terminology, icons, and notification templates to how your business runs.
No app store needed. Open waitlistapp.org/free in any browser and tap "Add to Home Screen" or "Install", and the waitlist app runs full-screen like a native app — online or off.
Your waitlist data stays on your device by default and is never sent to our servers unless you turn on a Pro feature that needs it — like customer tracking links or managed notifications.
QT
Waitlist App assistant
Suggested setup